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Paws Applause

27 Gorham Road # 2
Scarborough, ME
04074
Get Directions

(207) 885-0077

pawsapplause.com
 
Our preferred brands include solid gold health food for pets. Our specialties include full lien of pet supplies, full line of pet supplies, leashes, pet foods for dogs & cats, professional salon style grooming , shampoos, solid gold health food for pets , specializing in raw & natural diet , supplements and treats. We can assist you with brushes, flea & tick control products, full line of pet supplies, high quality raw & premium foods , pet grooming services, professional salon style grooming , shampoos and specializing in raw & natural diet. Professional salon style, grooming full line of pet supplies.

Reviews

1 out of 5 stars
By Wayne S from South Portland, ME
Posted Feb 8, 2016
 

We were referred by our veterinarian and this was our first visit. The groomer took the leash from me and began to pull my dog (Lacy Jo) toward her and frightened her so much she cried and peed a little. I called her to me and assured her it would be ok when the groomer stated "you are rewarding her for her behavior". I explained that Lacy Jo was a rescue and had been severely mistreated so you can't use the usual tactics with her. I said you have to get to know her and earn her trust before doing anything. At that time the groomer began to tell me her credentials at which time I replied that I didn't care about anything but how she treats my dog. I then released the leash at which time the groomer scooped up my dog scaring her and causing her to repeatedly yelp. I told her she can't treat her that way and needed to be gentle with her. Again she began to tell me of her credentials and experience at which time I replied that she could continue but if she got bit it would be her fault. The groomer then said if she got bit my dog would not get groomed there.

The bottom line is that the groomer was unprofessional with the handling of my dog. Both she and the person behind the counter offered no apology but stood their ground making me believe I was ignorant of the proper way to handle an animal for the first time.

Obviously, this will be the only time I will set foot in this business and warn anyone who has a dog that has been mistreated to not consider this establishment.
 

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